case
IP65 Panel PC Integrates Automated Weighing and Labeling in a Cold-Room Production Line
A system integrator needed a fanless touch computer with serial connectivity, glove-compatible operation and front-panel protection for a refrigerated production environment.
01 · Context
Customer Background
Demo copy: a European food-processing system integrator was developing an automated weighing and labeling workstation for a refrigerated production area. The panel PC would act as the operator interface, communicate with peripheral equipment, and send production data to the customer’s management system.
02 · Constraints
Project Challenges
Cold and Moist Environment
Front-panel protection and stable touch operation were required in a refrigerated area.
Legacy Equipment Connectivity
Serial interfaces were needed for weighing, labeling and control devices.
Glove Operation
Operators needed reliable touch input while wearing work gloves.
Continuous Operation
The workstation had to support long daily operating hours with limited maintenance.
03 · Selection criteria
Customer Requirements
The customer required a fanless industrial panel PC with front IP65 protection for routine cleaning in a cold and moist production area, glove-compatible touch for reliable operator input, multiple serial ports for direct connection to weighing, labeling and control devices, and a lifecycle-controlled platform that could support continuous operation while reducing repeated software validation and redesign work.
04 · Implementation
SINSMART Solution
Demo copy: SINSMART recommended a fanless industrial panel PC with the verified screen size, touch method, processor platform, serial connectivity and mounting structure required by the integration design. The final configuration must be replaced with the actual selected model and documented options.
How the Product Meets the Requirements
| Customer Requirement | Recommended Product Feature | How It Addresses the Need |
|---|---|---|
| Glove operation | Verified glove-compatible touch technology | Supports reliable operator input during production. |
| Connect weighing and labeling devices | Required serial interfaces | Enables direct peripheral connection and reduces external converters. |
| Cold, moist production area | Front-panel IP65 protection | Reduces dust and liquid ingress risk during routine cleaning. |
| Continuous daily use | Fanless thermal design | Reduces dust intake and mechanical maintenance points. |
| Long-term equipment program | Lifecycle-controlled platform | Reduces repeated software validation and redesign work. |
Verified model required
Recommended Product
05 · Delivery capability
Customization & Validation
Where project requirements extend beyond a standard hardware configuration, SINSMART can support BIOS settings, operating-system image preparation, I/O and accessory matching, mounting and cable-routing verification, and functional sample testing with the customer’s peripherals and software. Aging tests, visual inspection, interface verification and batch-consistency checks should be described here only when they are included in the verified project record.
Custom engineering support
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Discuss Your Requirements06 · Customer feedback
Deployment Results
Summarize the confirmed installation, operating performance and customer response here. Describe only outcomes supported by the customer feedback screenshot, order record or engineering documentation; if verified quantitative data is unavailable, use a factual deployment statement rather than an estimated improvement.
07 · First-hand evidence
Project Evidence
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